1 of 5 

  2 of 5 

  3 of 5 

  4 of 5 

  5 of 5 

What is in it for me?

 

SME SkillGate is a membership based organisation for small to medium sized enterprises. We use the latest on-line learning technologies to help you offer top quality business and professional learning to your staff at the lowest possible prices.

We give our members a web-based training delivery system that will change the way you support your staff.

Tens of thousands of people use our training programmes every year. We deliver hundreds of Certificates every month.

Certificate Programmes

Tutorials
WIN A FANTASTIC PRIZE on Learning at Work Day         2012 Adult Learners' Week Competition         Hodgson - Three Top Tips for Winning Over Your Team         Microsoft Outlook 2010 (Intermediate) - Signatures         Motivating to Improve Poor Performance (Part 2)         Become a Better Communicator Using the LAER Method         Managing Poor Performance (Part 1)         How to Cope with Bossy Colleagues         Are You A Well-Rounded Manager?         Affect or Effect?         Managing Equality and Diversity for Senior Managers         Microsoft Outlook 2010 (Intermediate) - Appointments and Scheduling Meetings         Change Your Inner Dialogue         Stop Playing the Blame Game!         Great Team Building Exercises         The Six Weapons of Influence         Motivating Others - Herzberg's Two Factor Theory         Their, There or They're?         Is 2.9 the Magic Number?         Boost Work Satisfaction         Why do Teams Fail to Perform?         Bribery Act 2010 - What You Need to Know         Managing Change Successfully - Kotter's 8 Step Approach         Think on Your Feet         Effective Teamwork - Understanding Team Roles         Your or You're?         SCAMPER to Innovate         FREE MONEY!         Social Media - How to avoid annoying your boss         Are You Really Listening?         Engaging your Employees         Controlling Nerves         Gain a Different Perspective - The Six Thinking Hats         Improve Your Memory         Think Differently - The Reframing Matrix         Managing Email Overload         Advanced Brainstorming         Microsoft Outlook 2010 (Intermediate) - Rules and Alerts         Our Favourite Tutorials of 2011         Mind Mapping - Boosting Creativity         Anger Management (or How to Survive a Family Christmas!)         How To Ensure They 'Get It'         How to Say No!         How to Get More Done - Delegate!         The Rule of Three - The Secret to Successful Communication         Forming, Storming, Norming, Performing         How to Remember People's Names         Force Field Analysis - Understanding Change         How to Handle a Difficult Conversation         Building Confidence in Others         Are You (Un)Conscious and (In)Competent?         Business Strategy? SWOT you need.         How to Persuade Your Boss         Got a Smelly Problem? The Fishbone Diagram         Maximise Your Potential         Get the Most From Your High Achievers         Improving Your Grammar & Writing Skills          Manager's Guide to Family Friendly Policies         Stand Your Ground         Stress Management         Stop Feeling Inferior         Managing By Wandering Around (MBWA)         Handle Criticism with Confidence         A Coaching Approach to Feedback         The Power of Positive Reframing         Manager's Guide to the Classification and Rights of Workers         The Importance of Empathy         Helping People to GROW - A Coaching Model         An Introduction to Engineering Insurance          Getting Back Into Work Mode - Returning From Holiday         New Manager - Getting It Right From the Start         Developing Others - Six Ways to Train on the Job         Social Media - Dealing with Negative Feedback          Take Control of Your Life         Introduction to Discrimination - For Managers         Get Your Life in Balance         Maximise Future Profits - The Boston Matrix         Preventing Underage Gambling         Quick Wins - The Key to Success         Using Pressure to Maximise Productivity          Microsoft PowerPoint - Slide Transitions         Could You Improve Your Proofreading?         Eliminate Wasted Work - Process Mapping         Microsoft Word 2010 (Intermediate) - Mail Merge         Electronic Media - Promote with Care         The Art of Being Patient         Strategy for Success         New Job? Flying Start!         Respect the Iron Triangle - Project Management         Understanding Responsible Drinking Pledges         Claims - Introduction to Fraud         Improve Your Typing Speed          Developing Others - Six Categories of Intervention         Introduction to Equality Impact Assessments         How to be Assertive          Assess Your Organisation - Weisbord's Six Box Model         An introduction to household insurance         Barriers to Communication         Managing Unambitious People         MS Excel 2007 - Formulas         Recipe Costing         Improve Your Grammar & Writing Skills (3)         How to Effectively Manage Discipline And Grievance          Microsoft PowerPoint 2010 (Intermediate) - Charts         Insurance - Classic Cars         Improve Your Grammar & Writing Skills (2)         Managing Information Securely         Introduction to Social and Sheltered Housing         Customer Retention Strategies         Improve Your Grammar & Writing Skills (1)         Manual Handling         High Net Worth Insurance         First Aid Scenarios - Part 1         Developing a USP         Be Confident!         Get Efficient With Kanban         An Introduction to Caravan Insurance         Logical, Emotional and Professional Writing         Absence Management - Best Practice and the Fit Note         The Regulatory Framework for Arms Length Management Organisations (ALMOs)         Make Your Life Easier with EPoS         Boost Your Personal Impact         FSA - Conflicts of Interest         Are You Ready for the New Employment Legislation?         Housing Association - Applying for a House         Understanding False ID         Microsoft Outlook 2010 (Beginners) - Organising email Messages         Housing Association: Swapping Your Home         Selling Alcohol Legally and Responsibly         Back Bar Selling         Buying a Housing Association Home         How to Make Small Talk         Boost Productivity with 5S         Housing Association - Residents on the Board         Working With Difficult Colleagues         Anti-Social Behaviour - Housing Association         Ice Breakers That Work         10 Ways to Save Your Business Money         Housing Association - Tenancy Agreements         Create Understanding and Trust - The Johari Window         Managing Average Performers         Staying Productive - Working From Home         Make Great Decisions - The Vroom-Yetton-Jago Decision Model         Microsoft Excel 2010 (Intermediate) - Logical Functions         Get Clarity and Focus - Centre Yourself         Successful Leadership in an Economic Downturn         Microsoft PowerPoint 2010 (Beginners) - Text Boxes         The 7 Cs of Great Communication         Avoid Incompetence - Understanding The Peter Principle         Microsoft Excel 2010 (Intermediate) - Goal Seek         The Selling Cycle         Managing Former Peers         Microsoft Word 2010 (Beginners) - Find & Replace         Be Safe - Lone Worker         Understanding Power - The Five Forces         Microsoft Word 2010 (Beginners) - Spelling & Grammar         Conflict Resolution - Dealing with Angry People         Leadership Style - The Blake Mouton Managerial Grid         Microsoft Excel 2010 (Intermediate) - Charts         Customer Service - Phrases to Avoid         Overcoming Sales Objections         Microsoft Excel 2010 (Intermediate) - Sparklines         How to Build Rapport         Successful Business Strategy - The 3C's Model         Microsoft Excel 2010 (Beginners) - Headers & Footers         Solving Problems         Great Telephone Customer Service         Develop a Great Customer Service Attitude         Being an Entrepreneur         Doing The Right Thing - Planning and Prioritising         Performance Management 2011         Success in 2011? - Start Here         Are You The Entrepreneurial Type?         Techniques to Increase Creativity         Stop and Search - An Employer         How to Motivate Yourself         Stop Procrastinating... Now!         Energise Your Selling Technique         WIIFM - Getting People to Listen         Productive and exciting team meetings         The Rule of Three - The Secret to Successful Communication         Engaging your Employees         Make yourself promotable         Equality Act 2010 - What are the key changes?         How to have a difficult conversation         How to retain talent         MS Excel 2007 - References         Achieve more with less - the 80/20 rule         Understanding Learning Styles         More HTML         Negotiating Office Politics         Avoiding the pitfalls of micro-management         MS Outlook 2007 - Rules         On-line networking - Getting started         Effective teamwork - Understanding team roles         How to impress your boss         Forming, Storming, Norming, Performing         Creating a Project with MS Office Project         Prepare to succeed at interview         What is CPD?         Creating your first Web Page - HTML Part 2         Ask Better Questions         Motivate your sales team without spending money         MS Excel - Logical Functions         Controlling Nerves         6 Ways to Close a Sale         How to Write a Web Page - HTML Part 1         What is Emotional Intelligence?         Phasing out the default retirement age         MS Word - Tables and AutoFit          Anger Management         Have You Got A Minute? - Managing Interruptions         How to get the most from your Mentor.         Credit Management - How to get paid on time.         Nested IF Statements in Excel         Resilience         Using Conditional IF Statements in Excel         Can You Read Faster?         MS Outlook - Appointments         How to say no!         MS Excel - Importing Text Files         Active Listening         MS Word - Using Macros         Grammar - Try This Test!         New Manager - Getting It Right from the Start         MS Excel Scenarios          Problem Solving         Employment Law Update 2010         MS Outlook - Adding a Signature         Change Your Inner Dialogue         The 4 Ps of Marketing         Pictures & Images - MS Word         Secrets of Persuasion         How to Motivate People (3 theories)         Goal Seek - MS Excel         Improve Your Memory         How to get more done - delegate!         MS Word - Find and Replace         Taking Minutes in Meetings         MS Excel - Sorting & Filtering         Absence Management - The Back to Work Interview - Personal Trainer         Bullying & Harassment - Personal Trainer         Adult Learners Week - World Cup Kit Challenge 2010         Successful Networking - Personal Trainer         MS Excel - Pivot Tables - Personal Trainer         Charisma - Developing the X Factor         How to be an Influencing Star         Delivering Fantastic Customer Service - Personal Trainer         Asbestos Awareness - Personal Trainer         Managing Your Manager - Personal Trainer         Environmental Awareness - Personal Trainer         Negotiating - A Game - Personal Trainer         Assertiveness and Self Confidence - Personal Trainer         Managing eMail Overload - Personal Trainer         Giving Critical Feedback - Personal Trainer          Conflict Resolution Scenarios - Personal Trainer         He missed the deadline! - A coaching opportunity - Personal Trainer         Getting more from MS Excel Spreadsheets - Personal Trainer         Grammar and Writing Skills - Personal Trainer         First Aid Scenarios - an refresher programme         Essential Time Management - SkillGate/Academy10 Personal Trainer        
 

Today's Tutorial

It's National Learning at Work Day!!!

Learn a new skill!

Access the programme and tell us about it - and you'll have the opportunity to win some fabulous prizes

WIN A FANTASTIC PRIZE on Learning at Work Day


© SkillGate Ltd 2010


Terms & Conditions